Privacy Policy
This Privacy Policy is published by VETRIONE TECHNOLOGIES PRIVATE LIMITED, the owner and operator of microwise.in ("Microwise", "we", "us", "our"). It explains how we collect, use, store, and protect your personal information when you access or use our online learning platform.
We are committed to protecting your privacy in compliance with the Information Technology Act, 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Information We Collect
Account and Registration Data: Full name, email address, mobile number, and login credentials upon sign-up
Profile and Learning Data: Educational background, professional details, learning goals, course enrolments, progress metrics, quiz scores, assignment submissions, and completion status
Payment Data: Course and subscription fees are processed through PCI-DSS certified third-party payment gateways; Microwise does not store card details or banking credentials
Device and Technical Data: IP address, browser type, operating system, device identifiers, and session data
Usage and Interaction Data: Lectures watched, time spent per module, forum posts, and in-platform search queries
Certificate and Assessment Data: Assessment results and issued certificate details
Support Data: Queries, complaints, and feedback submitted through our support interface
2. How We Use Your Information
To create and manage your Microwise learner account
To provide access to enrolled courses and track your learning progress
To process course enrolment fees and subscription payments
To issue course completion certificates upon successful fulfilment of requirements
To send course updates, assignment reminders, and platform notifications
To personalise course recommendations based on your learning history and profile
To facilitate instructor communication and peer learning interactions
To detect and prevent fraudulent account activity or platform misuse
To generate aggregate, anonymised analytics for platform and content improvement
To comply with applicable legal and regulatory obligations
3. Sharing of Information
We do not sell or rent your personal data. Information may be shared with:
Course instructors, to the extent necessary to deliver course content, evaluate assignments, and respond to learner queries
Payment gateway providers for secure transaction processing
Technology vendors supporting platform hosting, analytics, and communications infrastructure, under data protection agreements
Certification bodies or partner institutions where course completion verification is required
Law enforcement or regulatory authorities upon a valid legal requirement
4. Cookies
Microwise uses cookies and similar technologies to maintain login sessions, remember learning preferences, and collect aggregate usage data. Cookie preferences may be managed through your browser. Disabling cookies may affect progress tracking and platform functionality.
5. Data Retention
Account and learning data including certificates issued are retained for as long as your account is active. Certificate records may be retained beyond account closure for verification purposes. Data no longer required is securely deleted or anonymised.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. Write to support@microwise.in to exercise these rights. Note that deletion of certain data may affect access to issued certificates.
7. Security
We employ SSL/TLS encryption, secure cloud hosting, role-based access controls, and regular security assessments to protect learner data. Assessment and certificate data is stored with heightened access restrictions.
8. Policy Updates
We may revise this policy from time to time. Material changes will be communicated via the platform or registered email. Continued use of Microwise after notification constitutes acceptance.