Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and payment details when you register, purchase a course, or book a teacher call. We also collect usage data including test scores, AI tutor interactions, and booking history to improve your learning experience.

2. How We Use Your Information

• To provide and maintain our services (mock tests, AI tutoring, teacher bookings).
• To process payments and manage your credit balance.
• To personalize your learning path and recommend relevant content.
• To send service updates, promotional offers, and important notifications.
• To analyze usage patterns and improve platform features.

3. Data Sharing

We do not sell your personal data. We share information only with:

• Payment processors to complete transactions securely.
• Teachers you book calls with (limited to name and call details).
• Service providers who assist in platform operations under strict confidentiality.
• Legal authorities when required by law.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. Your payment information is processed through PCI-DSS compliant gateways and is never stored on our servers.

5. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data or withdraw consent for certain processing activities. Contact us to exercise these rights.

6. Cookies

We use cookies to maintain your session, remember preferences, and analyze traffic. You can control cookie settings through your browser.

7. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be notified via email or platform announcements. Continued use after changes constitutes acceptance.

8. Contact Us

For privacy-related questions, email VETRIONE TECHNOLOGIES PRIVATE LIMITED at help@microwise.in, or write to HubFive, No 104, Developed Plots, Origin Building, 2nd Floor, North Wing, Industrial Estate, Perungudi-600096.